First step

Start with a North Star Reading.

A reading of the signals your business already produces. It shows which decisions need attention, where work has stalled, and what to look at next.

What the reading is

The North Star Reading is the first step of every engagement. We read what your current systems already hold, score the open decisions against it, and agree which one goes first. You keep your systems. Nothing new to install before the reading.

Not ready to talk yet? Take the six question Decision Gap Score

What North Star looks at

  • Jobs and work orders

  • Calls and customer conversations

  • Quotes and follow-ups

  • Schedules and routes

  • Decision records and who owns them

  • Performance data and client activity, where you already keep it

What you get from the first read

  • The decisions that need attention

    The open decisions in front of you, scored on opportunity, risk and effort, with the reasoning written down.

  • Where work is stalled

    The places a decision is waiting on an owner, a date or a check.

  • What to examine next

    One agreed next decision, with a named owner and a due date.

Who it is for

Owner-led and operator-led service businesses that want clearer priorities, one owner per decision, and follow-through that gets checked.

What happens after the reading

If it fits, the loop runs. Each decision is assigned, carried out in your systems, and kept open until the outcome is verified against the score. Terms are quoted privately after the reading.

Who you will talk with

North Star Intelligence is based in North Logan, Utah. Cody Johnson is CEO. Founding engagements are handled directly by the owner. There is no sales floor and no handoff to an account team.