The Decision Intelligence stack.
Software that turns signals into scored, owned action.
North Star of Utah is the decision layer. Six layers carry a call from raw signal to a verified receipt, and every layer attaches to the systems you already run.
Six layers
Top to bottom, this is what you are buying.
01
Signal intake
Signal
Calls, quotes, jobs, field notes and hours arrive as inputs the system can read instead of a folder someone has to open.
02
Scoring and decision
Score
Every decision is scored on opportunity, risk and effort with published weights, so the ranking is comparable week to week.
03
Assignment and authority
Assign
One named owner, one due date, and the authority to act written down next to the score.
04
Execution hooks
Execute
The decision leaves the record and lands where the work already happens, in your CRM and in the queue the crew reads.
05
Verification and evidence
Verify
The outcome is measured against the decision that caused it, and the receipt is attached to the record.
06
Memory and learning
Remember
The lesson becomes a standard the next decision reads, so the company stops relearning the same call.
How to buy
Three ways in. No public price list.
Scope decides the number, so the number is quoted in writing after a reading. There is no checkout on this page and nothing is charged here.
First reading
One decision, one operation, one honest read.
Price: quoted after a reading
- Intake session on the decision you are stuck on
- Scored read with the published weights
- One owner and one next action written down
- Straight answer on whether the stack fits
Stack access
The full loop running on your operation.
Price: quoted after a reading
- Signal intake wired to what you already run
- Scoring board with owners and due dates
- Execution hooks into your CRM
- Verification receipts on every closed decision
Founding cohort
Operators building the standard with us.
Price: quoted after a reading
- Everything in stack access
- Direct line for decision reviews
- Input on the scoring standard as it hardens
- Academy access for owner, ops and frontline
Research direction
A trustworthy control layer for live conversations
North Star Intelligence is the intelligence layer. EchoCody AI is the first system attached to it, carrying decisions into live customer conversations. The research question is how to keep that control layer trustworthy in real time.
Keep one shared state in two languages
A conversation can move between English and Spanish. The goal is one record of what was said and decided, whichever language was used.
Tie every action to evidence
Each step the system takes should point back to the signal or statement that justified it, so a person can check why it happened.
Verify the work actually happened
A task marked done is not proof. The goal is to confirm execution against the record before an outcome counts as verified.
Escalate when unsure
When the system is not confident, it should hand the decision to a named person instead of guessing.
Do this without slowing live voice
These checks should run alongside a live phone conversation without adding noticeable delay for the caller.
Status: these are design goals and research hypotheses. The mechanisms are not independently verified, and no latency or accuracy results are published. This is not a claim of funding, endorsement, patents or certification.