NSIAnswers

Two direct answers

How to score a decision, and what a decision receipt is. Written to be quoted as is.

Sectors
HVAC · Plumbing · Roofing · Landscaping
Command chain
Signal → Score → Owner
Escalation path
Owner → Lead → Principal
Close
EVR, verified or escalated

How do you score a business decision?

Rate opportunity, risk and effort from one to ten. Weight opportunity 45 percent, risk 30 percent and effort 25 percent. Opportunity raises the score, risk and effort lower it. The result is one number out of one hundred.

  1. 01Write the decision down in one sentence.
  2. 02Rate opportunity from one to ten. What could it gain?
  3. 03Rate risk from one to ten. What could it cost if it goes wrong or is left alone?
  4. 04Rate effort from one to ten. What does it take to carry out?
  5. 05Combine them with the weights 45, 30 and 25 into a score out of one hundred.
  6. 06Give it one owner, one next action and a due time.

What is a decision receipt?

A decision receipt, called an EVR or Verified Receipt, is the written record of one decision. It names the signal, the score, one owner, the next action, the due time and a closing state. It stays open until the outcome is checked.

Next order

Put one live decision on the record.

A first reading scores the decisions in front of you, names an owner and a due time for each, and closes every one with an EVR.