What is a North Star Reading?
It is a reading of the signals your business already produces. It shows which decisions need attention, where work has stalled, and what to look at next.
NSIQuestions
How does the reading work?
Short answers for shop owners before they request a first reading.
- Sectors
- HVAC · Plumbing · Roofing · Landscaping
- Command chain
- Signal → Score → Owner
- Escalation path
- Owner → Lead → Principal
- Close
- EVR, verified or escalated
What does it look at?
Jobs and work orders, calls and customer conversations, quotes and follow-ups, schedules and routes, and the decision records you already keep.
What do I get back?
The open decisions scored on opportunity, risk and effort with the reasoning written down. The places work is waiting on an owner, a date or a check. One agreed next decision with a named owner and a due date.
Do I need new software first?
No. North Star Vision attaches to the systems you already run. The reading starts from what you have.
How do I start?
Request a reading from the North Star Reading page. We agree together which decision goes first.
Next order
Put one live decision on the record.
A first reading scores the decisions in front of you, names an owner and a due time for each, and closes every one with an EVR.