NSIFree tool

Owner-dependence score

Free: 12 questions on how much of your business runs without you. Get a score and the areas to hand off first.

1. Jobs get quoted without you.
2. Jobs get scheduled without you.
3. Customers get a callback without you.
4. Prices are set from written rules, not your memory.
5. Crews know the next job without calling you.
6. Purchasing and parts run without you.
7. Invoices go out and get collected without you.
8. Someone else can hire and train a new tech.
9. Complaints get resolved without you.
10. Key steps are written down where the team can find them.
11. The numbers are reviewed weekly by someone besides you.
12. The business ran fine the last time you took a week off.

Answer all 12 to see your score.

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