North Star of Utah
First reading
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Academy 06 Remember

Make the next decision start further along

Memory is the only part of the loop that pays interest. The gap between what a score predicted and what actually happened is the lesson worth keeping.

Competency

Institutional memory and compounding

Objective

Leave this lesson able to write a lesson that changes how the next decision of the same shape gets scored.

Where this sits

The loop, with this stage lit.

  1. 01Signal
  2. 02Score
  3. 03Assign
  4. 04Execute
  5. 05Verify
  6. 06Remember

Comes in from

Verify

This stage

Remember

Leave this lesson able to write a lesson that changes how the next decision of the same shape gets scored.

Hands off to

Signal

Composite Utah service-business examples of this loop running end to end: Read the composites

Why it matters

  • Experience that lives in one operator's head leaves when that operator does.
  • The useful lesson is rarely the outcome. It is the size and direction of the error in the score.
  • Without memory, an organization relitigates the same decision every season and calls it experience.

How to run it

  • Write the difference between the predicted band and the observed result in one line.
  • Say which input was wrong, and by how much, rather than blaming the outcome.
  • Tag the lesson to the shape of the decision so it surfaces the next time that shape appears.
  • Adjust the next score of that shape and note that you did, so the change is reviewable.
  • Teach the lesson to one other person and let them restate it in their own words.
  • Keep the ledger in one place the next decision opens first.

Evidence it ran

  • A one line lesson attached to the closed record.
  • A named input that was mis-scored, with the correction.
  • A visible link from the lesson to the next decision of the same shape.

Competency pulls

The skills this stage draws on, written in our own words and taught against a real decision in your shop.

  • Teaching the shop, so fluency does not live in one head.
  • Coaching patterns borrowed from classroom practice and reused on a crew.
  • A written project memory the next decision reads first, kept as the NSI outcome ledger.

Watch lesson

The recorded walkthrough for this stage is not published yet. When it is, it plays here. Nothing is hidden behind it, the written lesson above is the full lesson.

Take the lesson with you

The whole written lesson as a one file sheet you can print for the shop wall or the truck.

Your progress

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